Notice: Buyer Beware, E-Bay Sales
Issues concerning unauthorized OFNA products
have recently been brought to our attention. Gray market
kits and products bearing the OFNA name are being sold
via 3rd party sources which are not official OFNA products,
generally from outside the US. Also we have heard of
kits being sold on E-Bay which are lacking components
or are possibly stolen.
How can you tell if the kit you are about to purchase
is official merchandise? Your kit will come in an OFNA
box, with OFNA literature inside, but most importantly
your box will carry the official OFNA factory seal.
Prospective buyers should check these items before purchase.
If the seal is broken, OFNA reserves the right to decline
warranty, although this will be taken on a case per
OFNA Warranties are Non-Transferable.
This means if you purchase a kit or products via a
2nd or 3rd party and you develop a warranty issue, you
will have to go back to the Original Seller. The Original
Seller must then initiate the warranty process (via
an authorized hobby store or dealer) on behalf of the
To initiate a warranty request, print out the
TECHNICAL SUPPORT form (click here), fill out the
form completely, make a copy of the purchase receipt,
send the form and copy of receipt along with the product
OFNA Technical Support
Irvine, CA 92618